Back to main menu

Deliverability

Email headers: What are they and how to read them

Email headers include valuable information. Find out what they are, why they are important, and how to get them in email clients like Gmail, Outlook, and Yahoo.

Hermes wonders about emails

PUBLISHED ON

PUBLISHED ON

Hands up if you heard someone talk about email headers but had no idea what they were. Or, even worse, maybe your technical team asked you to send them the full header of your email, and you’re frantically looking for it everywhere.

In this post, we’re going to tell you about email headers, how they can help you, and of course, where exactly you can find them.

What is an email header?

Emails contain three main elements: the message body, the envelope, and the message header. You probably already know what the body of an email refers to – the main text of the message. That’s where your design goes. Everything written in an email, from “Dear Professor Dumbledore” to “Sincerely Yours, Harry Potter,” is considered the body of the message. The message’s sender and recipient can both see this information.

The message envelope is something that neither the sender nor the recipient sees. The envelope is the information that the email program and outgoing server use to communicate and deliver the message to the correct email address. When the message writer hits send, this information is created before the email lands in the recipient’s inbox (hopefully not the spam folder).

Finally, the email header is a log of an email’s technical details that both the sender and recipient can see, though it can’t be as easily viewed as the email body. It contains details regarding the sender, receiver, and message. This includes any email addresses that are involved in the conversation, the servers the email passed through while being sent, and more.

Gmail email header

Email headers appear complicated, but they include valuable information for email professionals and SMB marketers.

What are email headers used for?

Email headers are typically used to see information, such as who sent and received a message, where the message passed through a mail server, and what kind of errors may have prevented the email from reaching its intended destination.

Let’s explore the multitude of ways email headers can be used.

Improving email deliverability

For email deliverability, headers can provide helpful information about positive or negative interactions with a message. They help identify any errors that may have impacted delivery. This data is invaluable to understanding why messages may be failing to reach the intended recipient and can provide clues on how to fix deliverability problems.

Checking for errors or changes

Email headers help you verify if the message was secure in transit and reached its recipient without errors or changes. If the message encountered a problem on the way to its destination or was never delivered at all, a tech-savvy user can review the header and figure out exactly what affected the message. Did Harry's email go to Aberfoth Dumbledore, instead of Albus?

After identifying issues, the user can then fix problems that help new emails get where they need to go.

Protecting against spam and phishing

Email headers are a great way to verify the source of an email and can help protect against spam and phishing attacks. It is recommended to always inspect email headers to verify the sender’s address before responding to an email. Doing this can help ensure that messages are coming from trusted sources, and can warn users against responding to spoofing or malicious emails. No one wants to be duped!

Tracking an email’s route

Since the header contains the email’s routing information, you can view exactly which mail servers, ISPs, and email platforms the message has been through. This can help with tracking the originator of a message, as well as identifying any points where the email may have been tampered with. Knowing all the stops an email has gone through is especially helpful in cases of malicious activities.

Identifying the sender and receiver

Email headers can also be used to identify who sent an email as well as the recipient's information. This is especially useful in understanding whether or not a message was actually sent from the sender in question, or if it was a third party attempting to impersonate the purported sender.

Due to their ability to quickly help solve many issues, headers are a valuable resource for organizations concerned with deliverability and the technical process of sending an email.

If you’re beginning an email marketing campaign, it’s important to correctly configure your delivery systems beforehand and send a few test emails. With the right tools in place, you will be able to give yourself a leg up in deliverability before your email even leaves your outbox.

Ebook

Landing in the inbox: Email marketing deliverability basics

Don’t let great emails go to waste. Discover everything you need to know to land in the inbox.

What are the standard parts of an email header?

Email headers provide you with important information. The standard parts of an email header are below:

Data

Desc­rip­tion

Data

From

This­ sect­ion refe­rs to the name­ and emai­l addr­ess of the send­er, whic­h is the orig­in of the emai­l.

Desc­rip­tion

To

This­ sect­ion refe­rs to the name­ and emai­l addr­ess of the reci­pient. If ther­e’s more­ than­ one reci­pient, the name­ and emai­l addr­ess of each­ will­ appe­ar in this­ sect­ion.

Date

This­ sect­ion refe­rs to the sent­ emai­l's date­ and time­stamp.

Subject

This­ sect­ion refe­rs to the subj­ect line­ used­ in the emai­l mess­age.

Elsewhere in the header, you can also find the following:

Data

Desc­rip­tion

Data

Return-Path

If an erro­r is foun­d whil­e the emai­l is bein­g sent­ or, for any reas­on, the emai­l cann­ot reac­h the inte­nded inbo­x, the mail­ is sent­ to the addr­ess spec­ified in this­ sect­ion. In this­ case­, it will­ gene­rally be sent­ back­ to the ­sender via the “re­turn path­” – spec­ified in the “fro­m” sect­ion.

Desc­rip­tion

Received

This­ sect­ion refe­rs to all of the mess­age's reci­pients. For each­ succ­essful poin­t of rece­ipt, we can see the SMT­P serv­er IP addr­ess and the diff­erent auth­entication prot­ocols (SP­FDKIM-SignatureDMARC) that­ have­ (or have­ not)­ been­ vali­dated by the diff­erent serv­ers.

Message-ID

This­ sect­ion refe­rs to the uniq­ue iden­tifier of each­ spec­ific emai­l mess­age.

MIME-version

When­ pres­ent, MIME­-version (Mul­tipurpose Inte­rnet Mail­ Exte­nsions) refe­rs to prog­rams that­ supp­ort emai­l atta­chments outs­ide of the main­ mess­age, like­ stat­ic imag­es, and audi­o/video comp­onents.

Content-type

This­ sect­ion refe­rs to the diff­erent cont­ent type­s in each­ mess­age (tex­t, jpeg­, etc.­).

Precedence

Gmai­l asks­ that­ emai­l send­ers incl­ude Pre­cedence: Bulk­ in any head­er that­ is sent­ to mult­iple Subs­cribers. It’s­ opti­onal, but the idea­ is to prev­ent auto­responder loop­s as well­ as help­ Goog­le corr­ectly iden­tify bulk­ emai­l send­s.

How do you find an email header in your email client?

Almost all webmail providers contain email headers for each message. Below, you can see instructions for finding headers on popular email clients.

Email headers in Gmail

To find headers in Gmail, you:

  1. Click on the three dots in the top right corner of the email message

  2. Select “Show Original”

  3. This will show you the email header

Full email header in the Gmail email client

A few clicks is all you need to find email headers in Gmail.

Email headers in Microsoft Outlook (Hotmail) website and app

To find mail headers on the Microsoft Outlook web browser, you:

  1. Click the three dots in the upper right corner of the email

  2. Click "view message source" in the drop-down menu

  3. The full email header should then appear

Full email header on Microsoft Outlook

The popular Microsoft Outlook email client makes it easy to find email headers.

In the Microsoft Outlook app, you:

  1. Double-click the email to open it in a separate window.

  2. Then, right click “file” and “properties”.

  3. Then, you can see the header information in the “internet headers” section at the bottom of the screen.

Email headers in Yahoo Mail

To find email headers in Yahoo Mail:

  1. Open the message in the webmail client

  2. Click the “more” icon (three dots) above it.

  3. Then, right click “view raw message.”

  4. The mail header should then appear.

Full email header on Yahoo Mail

Quickly locate email headers with Yahoo Mail.

Email headers in Apple Mail

To find email headers in Apple Mail, you:

  1. Open the message and select the “view” option in the menu.

  2. Then, choose the “message” option

  3. Then, click on “All Headers”.

  4. This will display your message’s email header.

Full email header on the Apple Mail desktop application

Apple’s emphasis on transparency includes making headers easy to locate on the Apple Mail client.

Email headers in Mozilla Thunderbird

Viewing email headers in Thunderbird is straightforward as well:

  1. Simply open an email message

  2. Then click “View”, “Headers”, and “All”

  3. This will make the email header visible

Email headers in ProtonMail

To find headers in ProtonMail:

  1. Log in to your email ProtonMail account

  2. Then, open your email message

  3. Click the three-dot icon at the top of the message.

  4. Next, select “View headers.”

  5. The email headers will pop up in a new window.

Full email header using ProtonMail

How to find email headers in ProtonMail with just a few clicks.

Email headers in AOL Mail

To view the full headers for an email message in AOL Mail:

  1. Open an email message

  2. Then click, “More” in the top menu.

  3. Then select “View Message Source.”

Email headers in Zoho

To find email headers in Zoho mail:

  1. Open the email that you’d like to view

  2. Then click, the downward arrow for “More Actions” in the upper right corner.

  3. Next, click “Show Original”.

  4. This will still show only the major header details. To view the entire HTML source of the formatted email, click the “Show Full Content” option.

Full email header using Zoho CRM

Zoho has a number of options for viewing and downloading full email headers.

Email headers in GMX

To find email headers in GMX:

  1. Log in to your GMX account

  2. Open an email message

  3. Then, click the “information” icon, which is positioned in the top right corner of the message.

  4. A popup will appear that shows the “Extended Header Information”.

Full email header using GMX

It just takes two steps to find and view full email headers in GMX.

Email headers in Mail.com

To access the full email headers on Mail.com:

  1. Log in to your account

  2. Open an email message

  3. Then, click the information icon in the top right corner.

  4. A popup should appear that provides “Extended Header Information”.

Full email header using Mail.com

It just takes two steps to find and view full email headers in Mail.com.

Key things to remember about email headers

Email headers may seem unfamiliar to those who have never viewed them. However, they’re an important part of a good deliverability strategy.

You can use email headers to find outdetailed information about your emails’ journey and if they’re being properly delivered. Becoming familiar with them will help you launch successful email campaigns and view their results.

Popular posts

Hermes rides a firework next to a Goddess in front of a night sky with more fireworks

Email best practices

6 min

Top email marketing trends for 2022

Read More

Hermes on a moped delivering mail to a mailbox

Email best practices

8 min

Reducing email’s carbon footprint

Read More

Mother's day gift for Hera

Marketing

14 min

Marketing calendar 2024: Dates you shouldn’t miss this year

Read More

It's never been easier to build connected experiences. Start sending with Mailjet today.Get started on your path
CTA icon