15 Jan 2019
6 Steps to Win at Valentine’s Day With Your Email Marketing Campaign
15 Jan 2019
It always seems like as soon as Christmas decorations come down in the stores, the aisles are magically flooded with red and pink hearts. Yep, it’s that time of year already: Valentine’s Day is just around the corner and your email marketing campaigns better be ready!
While you’re trying to decide if you really need that adorable giant teddy bear, your customers are figuring out what gifts to buy and what places to go to celebrate this love-filled holiday. Valentine’s Day is a perfect occasion to use email to strengthen your relationship with your contacts and let them know you have what they’re looking for. Whether the holiday makes you cringe, swoon or simply get excited for the discounted chocolate you’re planning to buy the day after (come on, we all do it), the following six steps are your way to success. So come on, roll up your sleeves and start building your Valentine’s campaigns now!
1. Send a first email campaign before Valentine’s Day
Don’t be afraid to send your subscribers a sneak peek of your upcoming Valentine’s Day sale. While they may groan at the realization that the holiday is right around the corner, they’ll appreciate the reminder that they need to start shopping. Keep your first campaign simple and play with the expectation and excitement that comes with Valentine’s Day. If you start by creating a tempting first email in your festive campaign, your customers might remember your email and show more interest later as the day approaches.
2. Segment your email marketing for Valentine’s Day based on activity
By now, you’ve heard us say it a million times. Segmentation is a great way to reach your audience on a more personal level. For example, you can start your Valentine’s Day campaign with a more general email about your upcoming sale to your main list, then send a campaign to the ones that converted, with some upselling or cross-selling opportunities.
Of course, segmentation is not the only way of adapting your message to your audience. You can also send personalized content by using Mailjet’s templating language to create blocks within your email campaigns that are specifically tailored to each user. For example, a travel site could suggest subscribers’ favorite destinations as inspiration for a Valentine’s Day getaway. Don’t get too personal, though! Your users appreciate smart use of data, but showing them examples that are a little *too* close to home can come across as creepy and might make your customers uncomfortable.
3. Leverage your order confirmations
Valentine’s Day is a great time to go for the upsell. It’s a time where people go all out for their significant others, so use email to make sure they are aware of all their options, even after they’ve placed an order. For example, if one of your subscribers orders a necklace, follow up with an email to let them know they can purchase matching earrings or a jewelry box to go with it. Since transactional emails have consistently higher open rates than marketing emails, you can use them to ensure your message gets to the customer.
You can also use your transactional emails to offer buyers a special deal on their next purchase. That way, your customers will be more enticed to return to your site after the Valentine’s Day excitement has calmed down. In other words, your order confirmation may be the last email a one-time customer opens from you, so make it count!
4. Give your procrastinators an extra nudge on Valentine’s Day
Has someone clicked your emails several times leading up to the holiday without making a purchase? You might be dealing with a classic holiday procrastinator. These shoppers are professionals at waiting until the last minute to order gifts, then trying to order something in a panic, on super short notice (and they will still expect to get them on time for Valentine’s!). So, to avoid panic and stress for everyone, let them know that all is not lost through your emails and remind them of the items that they viewed on your website.
Try retargeting the group of people on your list that have opened and clicked without making a purchase to remind them when the last day to order for Valentine’s Day delivery will be. If they miss it, follow up with an email about same-day or next-day delivery (if you can offer it) or simply opportunity to purchase a digital gift card. Your customers will appreciate the last-minute options, so that they’re not caught empty-handed when the big day arrives.
5. Show your love with a Valentine’s Day email, too
Valentine’s Day isn’t just for the couples, it’s also a great chance for you to show your subscribers how much you love them! Send them a personalized deal that will make them feel valued and special. If they’re a frequent customer, sending them a coupon for your product or service is a friendly way to remind them that you appreciate their business. For example, if you’re in the restaurant industry, try sending your most loyal customers a small discount that can be used on Valentine’s Day.
6. Don’t forget those who are not in a relationship
Sure, Valentine’s is supposed to be the occasion for people to celebrate with their significant other. But what about those who are not in a relationship? We don’t want them to feel excluded, do we? Send out an email campaign encouraging your subscribers to indulge and get something for themselves.
We hope you’re not feeling too sappy after our love-filled email examples. Don’t miss your chance to form a love connection with your contacts this Valentine’s Day – you might even enjoy a boost in your sales!
Remember the tips:
- Send a first email campaign before Valentine’s Day.
- Segment your email marketing for Valentine’s Day based on activity.
- Leverage your order confirmations.
- Give your procrastinators an extra nudge on Valentine’s Day
- Show your love with a Valentine’s Day email, too.
- Don’t forget those who are not in a relationship
With Mailjet, you can design and collaborate with your team on your Valentine’s Day email campaigns, segmenting them and personalizing them so that they truly speak to your audience. Create your account now to start sending your amazing Valentine’s Day emails.
If you’re feeling the love when creating your Valentine’s Day email campaigns, share them with us on Twitter!