Integrations
Zendesk
Overview
Zendesk is a customer service platform, designed for companies that want to create meaningful, personal, and productive customer relationships. Use one of our iPaaS partners listed below to connect Zendesk and Mailjet.
- Zapier – The iPaaS provider tailored to non-technical users. Create connections between web apps using a simple interface and benefit from one of the largest app ecosystems, including over 500+ web apps to connect to.
- Cloud Elements – The iPaaS provider tailored to developers. By integrating to one REST API, developers can then connect to a full category of popular web apps.
Features
You can customize this integration with Triggers and Actions, including:
|
TRIGGERS |
ACTIONS |
|---|---|
|
New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address. |
Unsubscribe Contact From Mailjet List |
|
New Email Event – when an event occurs with a Mailjet contact |
Send Plain Text Email – Send an email through your Mailjet account with plain text content. |
|
New Subscribe – when a contact subscribes in a Mailjet contact list. |
Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list. |
|
New Unsubscribe – when a user unsubscribes from a certain contacts list |
Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account. |
|
New User – in Zendesk |
Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template. |
|
New Group – in Zendesk |
Send HTML Email – Send an email through your Mailjet account with HTML content. |
|
New Forum – in Zendesk |
Send an Email Campaign to a List – through your Mailjet account to a full contact list. |
|
New Topic in Forum – in Zendesk |
Update User – in Zendesk |
|
New Action on Ticket – when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap for Zendesk |
Attach File to Ticket – in Zendesk |
|
Recent Ticket – hen a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger) |
Update Ticket – in Zendesk |
|
New View – in Zendesk |
Create User – in Zendesk |
|
New Ticket – in Zendesk |
Create Ticket – in Zendesk |
|
New Organization – in Zendesk |
Add Tag(s) to Ticket – in Zendesk |
|
Update Organization – in Zendesk | |
|
Add Comment to Ticket – in Zendesk | |
|
Create Organization – in Zendesk |
Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.
Installations
You can install this integration two ways – with Zapier or with Cloud Elements. It takes just a few clicks. Find the links below:
- Connect with Zapier.
- Connect with Cloud Elements