Mailjet and Zendesk

Zendesk is web-based customer service software. By connecting Mailjet with Zendesk, you can automate tasks like sending triggered emails to your Zendesk customers, and much more.

  • Overview

    Zendesk is a customer service platform, designed for companies that want to create meaningful, personal, and productive customer relationships. Use one of our iPaaS partners listed below to connect Zendesk and Mailjet.

    • Zapier - The iPaaS provider tailored to non-technical users. Create connections between web apps using a simple interface and benefit from one of the largest app ecosystems, including over 500+ web apps to connect to.

    • Cloud Elements - The iPaaS provider tailored to developers. By integrating to one REST API, developers can then connect to a full category of popular web apps.

  • Features

    You can customize this integration with Triggers and Actions, including:



    New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address.

    Unsubscribe Contact From Mailjet List

    New Email Event – when an event occurs with a Mailjet contact

    Send Plain Text Email – Send an email through your Mailjet account with plain text content.

    New Subscribe – when a contact subscribes in a Mailjet contact list.

    Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list.

    New Unsubscribe – when a user unsubscribes from a certain contacts list

    Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account.

    New User – in Zendesk

    Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template.

    New Group – in Zendesk

    Send HTML Email – Send an email through your Mailjet account with HTML content.

    New Forum – in Zendesk

    Send an Email Campaign to a List – through your Mailjet account to a full contact list.

    New Topic in Forum – in Zendesk

    Update User – in Zendesk

    New Action on Ticket – when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap for Zendesk

    Attach File to Ticket – in Zendesk

    Recent Ticket – hen a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger)

    Update Ticket – in Zendesk

    New View – in Zendesk

    Create User – in Zendesk

    New Ticket – in Zendesk

    Create Ticket – in Zendesk

    New Organization – in Zendesk

    Add Tag(s) to Ticket – in Zendesk

    Update Organization – in Zendesk

    Add Comment to Ticket – in Zendesk

    Create Organization – in Zendesk

    Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

  • Installations

    You can install this integration two ways – with Zapier or with Cloud Elements. It takes just a few clicks. Find the links below:

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Zendesk and Mailjet Integration






A Mailjet account

A Zendesk account

A Zapier or Cloud Elements account


PlatformsContact Management

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