Mailjet and Intercom

Use Zapier to connect Intercom and Mailjet. Automate tasks like sending triggered emails to new Intercom leads, adding new Intercom leads to Mailjet email lists and more.

  • Overview

    Intercom offers customer messaging apps for sales, marketing, and support, connected on one platform. By connecting Mailjet and Intercom, you can automate tasks like adding new Intercom contacts to a specific Mailjet email list and syncing Mailjet subscriber information into Intercom.

    • Intercom - Intercom is a software company that makes a customer messaging platform. The company allows software businesses to chat with prospective and existing customers within their app, on their website, through social media, or via email.

    • Zapier - Zapier is an iPaaS provider that allows non-technical users to create connections between web apps using a simple interface. You will benefit from one of the largest app ecosystems, including over 500+ web apps to connect to, including Mailjet.

  • Features

    You can customize this integration with Triggers and Actions, including:



    New User – when a new user is created in Intercom.

    Create/Update User – within Intercom given their email address.

    Lead Added Email – when a Lead enters an email address in Intercom.

    Update Company – within Intercom.

    New Lead – when a new Lead is created in Intercom.

    Add User Tag – in Intercom

    New Closed Conversation – when you close a conversation in Intercom.

    Send Incoming Message – from a user into your Intercom app.

    Lead Converted to User – when a lead converts to a user in Intercom.

    Create/Update Lead – create or update an Intercom lead. If an ID is provided, the lead will be updated.

    New Conversation – when a new conversation is created by a user in Intercom.

    Create User – in your Intercom app.

    New Unsubscription – when a user unsubscribes from emails.

    Add Note – in Intercom

    New Tag on a User – when a user is tagged in Intercom.

    Add Event – tags a user with an event that occurred in Intercom.

    New Company – when a new Company is created in Intercom.

    Unsubscribe Contact From Mailjet List

    New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address.

    Send Plain Text Email – through your Mailjet account

    New Email Event – when an event occurs with a Mailjet contact (email sent, opened, clicked, bounced, spam, blocked).

    Subscribe Contact to Mailjet List – in your Mailjet account.

    New Subscribe – in a Mailjet contact list.

    Update Contact Properties – of a Contact in your Mailjet account.

    New Unsubscribe – when a user unsubscribes from a certain contacts list in Mailjet

    Send Email Using a Mailjet Template

    Send HTML Email – through your Mailjet account

    Send an Email Campaign to a List – through your Mailjet account

    Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

  • Installations

    Connect Mailjet to Intercom without any programming skills. Enjoy the benefits of workflow automation:

    • Step 1: Connect your Mailjet and Intercom accounts in Zapier.

    • Step 2: Create the Mailjet & Intercom integration in minutes: simply choose your preferred Triggers from Mailjet and Actions from Intercom or vice versa.

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Intercom and Mailjet Integration






A Mailjet account

An Intercom account

A Zapier account



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