Ebooks
Aligning customer communication with the right story.
WHAT’S INSIDE
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THE OMNICHANNEL HERO’S JOURNEY
What can Star Wars, Harry Potter, and countless other stories tell us about customer communication strategies? As it turns out, many of your favorite stories hold powerful secrets that can help you connect with your target audience.
In a world full of digital distractions, the brands that are able to effectively move people along a cohesive customer journey stand the best chance of earning attention, sales, and loyalty. But first… you’ve got to get your story straight. The customer is the hero. So, what kind of role do brands play along the way?
In this new ebook, we’ll explore the intersection of the customer journey and the hero’s journey. You’ll meet a young couple facing a major life change, and discover how omnichannel communication guides them through their story towards a happy ending.
Start your adventure with omnichannel communications. Get a free copy of “The omnichannel hero’s journey” from Sinch Mailjet right now.