Your Data, Our Priority
Safeguarding your data is at the heart of everything we do. As a European-based email service provider, we are committed to upholding the highest standards of data security and privacy.


ISO 27001 Certified
You can trust that your data is protected by enterprise-grade security standards.
GDPR Compliant
As the first company in the world to have obtained the AFAQ certification from AFNOR, you be assured that Mailjet adheres to the key principles of GDPR.
EU-Based Data Centers
Your data is stored in secure data centers located exclusively within the European Union.
Protecting your data
From robust encryption protocols to full compliance with international regulations, we ensure that your information remains protected at every stage.
How Mailjet keeps your data safe
Security at Mailjet goes beyond compliance, it’s built into every layer of our infrastructure, processes, and product design. Here’s how we protect your data in real time.
1. Operational safeguards around the clock
Our systems are monitored 24/7 to detect, assess, and respond to potential threats. From proactive maintenance to real-time incident detection, our team is always on guard. We apply the principle of least privilege to minimize exposure and regularly audit access across all environments.
2. Reliable backups and disaster recovery
Data loss is never an option. Mailjet performs daily encrypted backups of your data, which are stored in secure, geographically separated environments within the EU. In the event of a disruption, our disaster recovery protocol ensures fast data restoration and minimal downtime, helping you stay online when it matters most.
3. Secure access, strictly controlled
Emergencies happen but we are ready. Whether it’s a hardware failure, service interruption, or other unexpected event, our infrastructure is designed for high availability and rapid recovery. Our teams follow a detailed incident response plan, including internal escalation paths and customer communication protocols.
4. Confidentiality in every email
Your email content and metadata are treated with the highest level of confidentiality. We never access or share your data unless required by law or explicitly authorized by you.

Mailjet’s Certifications

CCPA

GDPR

ISO 27001

ISO 27701

PCI DSS

SOC 2

CSA STAR Level 1