Legal
Mailjet’s security standards are actually very high. Strong measures protect customer data from unauthorized access. We are committed to following applicable laws that protect your privacy.
If you have any questions or requests regarding our Privacy Policy and Data Protection contact dpo@sinch.com.
Your data is stored in our secure data centers with Google Cloud Platform in Frankfurt (Germany) and Saint-Ghislain (Belgium).
The full data is hosted on highly secured servers. Data is backed up daily and written to multiple disks instantly. We can perform a full backup recovery in case of unforeseen event and system-wide emergency.
Mailjet considers reliability as a first priority and the basis for high deliverability. We ensure that all emails are sent via queuing in case our servers encounter issues. Our hardware is also fully redundant so even if one disk or server fails nothing will be lost.
SSL and TLS are encryption protocols that ensures a fully secured communication for all data exchanged. These systems are widely used to ensure fully secured communications over the internet.
Your contact lists and personal data are confidential. Mailjet will never disclose it to third parties.
We highly value our customers data privacy and protection. Please have a look at our Privacy Policy for more information on how we manage, process and store your data submitted in the context of providing our services.
We are proud to announce our complete implementation of all GDPR’s rigid requirements. See our press release for more information and also our compliance road map on the steps we took over the 2017 year.
Yes. Our Data Protection Officer is: Darine Fayed, Head of Legal. She may be reached at: privacy@mailjet.com
We have in place processes to ensure that we respect your right to erasure, rectification, data portability, information and to be forgotten or restriction.
Yes. We have a personal data registry that is maintained, pursuant to Article 30 of the GDPR. This lists out the type of personal data, where the personal data is stored, maintained and processed, any data flow, who the responsible party is, and the retention times.
Yes, we sure do. You can check out our standard DPA here.
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Cookie Statement
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookie details
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mailjet.com | actualOptanonConsent , apt.sid , OptanonAlertBoxClosed , mail_session | First Party |
app.mailjet.com | connect.sid , SERVERID | First Party |
hello.mailjet.com | uvts , __cf_bm | First Party |
m.stripe.com | m | Third Party |
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hello.mailjet.com | ubpv , ubvs | First Party |
dev.mailjet.com | _an_uid | First Party |
app.mailjet.com | rl_page_init_referring_domain , rl_anonymous_id , rl_group_trait | First Party |
mailjet.com | _vwo_ds , test_rudder_cookie , _vis_opt_s , rl_group_id , rl_user_id , _ga , rl_session , rl_page_init_referrer , ubvt , _vwo_uuid , apt.uid , optimizelyEndUserId , _gat , _vwo_sn , _ga_xxxxxxxxxx , _gid , _uetvid , _vis_opt_test_cookie | First Party |
hello.learn.mailgun.com | visitor_id | Third Party |
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Cookie Subgroup | Cookies | Cookies used |
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hello.mailjet.com | _gd_session | First Party |
mailjet.com | __q_state_zkTi4FmbUJniF8K2 , _vwo_uuid_v2 , apt.temp-xxxxxxxxxxxxxxxxxx , __tld__ | First Party |
demo.mailjet.com | _gd_visitor | First Party |
dev.mailjet.com | _pin_unauth , __uvt | First Party |
app.mailjet.com | __stripe_mid , __stripe_sid | First Party |
mailgun.zendesk.com | _cfuvid, __cf_bm, __cfruid | Third Party |
vimeo.com | _cfuvid, __cf_bm, vuid | Third Party |
producthunt.com | __cf_bm | Third Party |
goldcast.io | __cf_bm | Third Party |
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Cookie Subgroup | Cookies | Cookies used |
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www.mailjet.com | pardot | First Party |
app.mailjet.com | rl_trait | First Party |
hello.mailjet.com | visitor_id | First Party |
mailjet.com | _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx , _uetsid , _fbp , _tt_enable_cookie , _ttp , _rdt_uuid , __q_domainTest , _gcl_au | First Party |
linkedin.com | bcookie, lidc, li_gc | Third Party |
pi.pardot.com | pardot, lpv830283 | Third Party |
bing.com | MSPTC, MUID | Third Party |
hello.learn.mailgun.com | pardot | Third Party |
pardot.com | visitor_id | Third Party |
doubleclick.net | IDE, test_cookie | Third Party |
youtube.com | VISITOR_PRIVACY_METADATA, VISITOR_INFO1_LIVE, __Secure-xxxxxxx | Third Party |
www.google.com | _GRECAPTCHA | Third Party |
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youtube.com | YSC | Third Party |