Integrations

Mailjet and Freshdesk

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list.

Overview
- Freshdesk is an online cloud-based customer service software providing help desk support with all smart automations to get things done faster. Use one of our iPaaS partners listed below to connect Freshdesk and Mailjet.
  - Zapier
  - Cloud Elements

Features

You can customize this integration with Triggers and Actions, including:

TRIGGERS	ACTIONS
TRIGGERS
New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address.	Unsubscribe Contact From Mailjet List
ACTIONS
New Email Event – when an event occurs with a Mailjet contact	Send Plain Text Email – Send an email through your Mailjet account with plain text content.

New Subscribe – when a contact subscribes in a Mailjet contact list.	Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list.

New Unsubscribe – when a user unsubscribes from a certain contacts list in Mailjet	Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account.

New Customer – in Freshdesk	Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template.

New Ticket Note – in Freshdesk	Send HTML Email – Send an email through your Mailjet account with HTML content.

New Ticket – in Freshdesk	Send an Email Campaign to a List – through your Mailjet account to a full contact list.

Update Ticket – in Freshdesk	Add Notes to a Ticket – dd Private or Public notes to a Freshdesk Support Ticket.

Update User – in Freshdesk	Create Forum Topic – in Freshdesk

	Create Forum Category – in Freshdesk

	Create Company – allows you to create a Company entry in Freshdesk.

	Create Ticket – creates a ticket in Freshdesk for your domain.

	Create User – allows you to create a User/Customer in Freshdesk for your support domain.

	Create Forum – creates a Forum under a Category in Freshdesk

TRIGGERS

ACTIONS

TRIGGERS

New Parse API Inbound Email – when a new email is sent to your Mailjet Parse API email address.

Unsubscribe Contact From Mailjet List

ACTIONS

New Email Event – when an event occurs with a Mailjet contact

Send Plain Text Email – Send an email through your Mailjet account with plain text content.

New Subscribe – when a contact subscribes in a Mailjet contact list.

Subscribe Contact to Mailjet List – Adds a new Contact to your Mailjet account and subscribes it to a specific list.

New Unsubscribe – when a user unsubscribes from a certain contacts list in Mailjet

Update Contact Properties – Update in real time the Contact Properties of a Contact in your Mailjet account.

New Customer – in Freshdesk

Send Email Using a Mailjet Template – Send an email through your Mailjet account using saved Mailjet email template.

New Ticket Note – in Freshdesk

Send HTML Email – Send an email through your Mailjet account with HTML content.

New Ticket – in Freshdesk

Send an Email Campaign to a List – through your Mailjet account to a full contact list.

Update Ticket – in Freshdesk

Add Notes to a Ticket – dd Private or Public notes to a Freshdesk Support Ticket.

Update User – in Freshdesk

Create Forum Topic – in Freshdesk

Create Forum Category – in Freshdesk

Create Company – allows you to create a Company entry in Freshdesk.

Create Ticket – creates a ticket in Freshdesk for your domain.

Create User – allows you to create a User/Customer in Freshdesk for your support domain.

Create Forum – creates a Forum under a Category in Freshdesk

Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

Installations
- You can install this integration in two simple ways – with Zapier or with Cloud Elements. It takes just a few clicks. Find the links below:
  - Connect with Zapier
  - Connect with Cloud Elements