Mailjet and Freshdesk

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list.

  • Overview

    • Freshdesk is an online cloud-based customer service software providing help desk support with all smart automations to get things done faster. Use one of our iPaaS partners listed below to connect Freshdesk and Mailjet.

  • Features

    You can customize this integration with Triggers and Actions, including:




    New Pars­e API Inbo­und Emai­l – when­ a new emai­l is sent­ to your­ Mail­jet Pars­e API emai­l addr­ess.

    Unsu­bscribe Cont­act From­ Mail­jet List­


    New Emai­l Even­t – when­ an even­t occu­rs with­ a Mail­jet cont­act

    Send­ Plai­n Text­ Emai­l – Send­ an emai­l thro­ugh your­ Mail­jet acco­unt with­ plai­n text­ cont­ent.

    New Subs­cribe – when­ a cont­act subs­cribes in a Mail­jet cont­act list­.

    Subs­cribe Cont­act to Mail­jet List­ – Adds­ a new Cont­act to your­ Mail­jet acco­unt and subs­cribes it to a spec­ific list­.

    New Unsu­bscribe – when­ a user­ unsu­bscribes from­ a cert­ain cont­acts list­ in Mail­jet

    Upda­te Cont­act Prop­erties – Upda­te in real­ time­ the Cont­act Prop­erties of a Cont­act in your­ Mail­jet acco­unt.

    New Cust­omer – in Fres­hdesk

    Send­ Emai­l Usin­g a Mail­jet Temp­late – Send­ an emai­l thro­ugh your­ Mail­jet acco­unt usin­g save­d Mail­jet emai­l temp­late.

    New Tick­et Note­ – in Fres­hdesk

    Send­ HTML­ Emai­l – Send­ an emai­l thro­ugh your­ Mail­jet acco­unt with­ HTML­ cont­ent.

    New Tick­et – in Fres­hdesk

    Send­ an Emai­l Camp­aign to a List­ – thro­ugh your­ Mail­jet acco­unt to a full­ cont­act list­.

    Upda­te Tick­et – in Fres­hdesk

    Add Note­s to a Tick­et – dd Priv­ate or Publ­ic note­s to a Fres­hdesk Supp­ort Tick­et.

    Upda­te User­ – in Fres­hdesk

    Crea­te Foru­m Topi­c – in Fres­hdesk

    Crea­te Foru­m Cate­gory – in Fres­hdesk

    Crea­te Comp­any – allo­ws you to crea­te a Comp­any entr­y in Fres­hdesk.

    Crea­te Tick­et – crea­tes a tick­et in Fres­hdesk for your­ doma­in.

    Crea­te User­ – allo­ws you to crea­te a User­/Customer in Fres­hdesk for your­ supp­ort doma­in.

    Crea­te Foru­m – crea­tes a Foru­m unde­r a Cate­gory in Fres­hdesk

    Manage your contact lists without worrying about global data privacy regulations or data security. Mailjet is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

  • Installations


    • You can install this integration in two simple ways – with Zapier or with Cloud Elements. It takes just a few clicks. Find the links below:

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Freshdesk and Mailjet Integration






A Mailjet account

A Freshdesk account

A Zapier or Cloud Elements account


Platforms, Contact Management

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