Our Support Teams Assist You On A Daily Basis - Mailjet

Our Support Teams Assist You On A Daily Basis


Mailjet > Support

Our various support teams assist you in setting up your emailing strategy. Our support service is available 24/7 for any questions about the use of Mailjet. If you would like more in-depth support, you may also contact our deliverability and API experts.

Support available 24/7

If you have any questions about your account or need help in understanding one of our features, our support can be contacted 24/7 in French, English, German or Spanish.

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API specialists

Whether you are an expert or a beginner, our API specialists are available 24/7 to answer your technical questions and support you with the integration of Mailjet in your system.

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Support over the phone
or via Slack

With a Silver Premium subscription or above, you can ask our support agents to contact you by telephone or via Slack. You can then get live support.

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Deliverability experts

With the Silver Premium subscription or above, our deliverability experts will support you and help you adopt best practices. Using their close relationships with internet service and webmail providers across the globe, they will enable you to reach inboxes.

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A Customer Success Manager at your service

We provide solutions adapted to companies that have specific needs. Our Customer Success Managers will assist you in auditing your practices, migration, on-boarding, integration with our API and deliverability support and will enable you to achieve the most ambitious goals.

Key account solution

Do you have a question?

Find tutorials and all the information necessary to support you in using our tools or your account in our documentation.

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