Security and Support

Login Challenge

Present an access code to any user that signs in from an unknown IP address upon login to Mailjet.

March 26, 2024

To maintain excellence in security operations and reduce risk, when a user attempts to login with an unknown IP address, they will encounter a login challenge prompting them to enter an access code. This login challenge will be experienced for all user types, including primary and shared access users who have Mailjet accounts.

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