Can I confirm a sending domain without uploading an empty text file?

Although uploading the empty text file is the preferred and quickest method, we do offer other methods to confirm a domain. You just need to make sure that your website is active and running.

Are you unable to upload (FTP) the empty text file to the root of your website? Please contact your host provider, as you may need additional privileges. Also, double check that the text file is an empty file or our automated tool cannot validate it.

We offer alternative domain verifications which includes creating a TXT record in your domain’s DNS settings. Our Support Team will be happy to help you with these alternative methods. Please note if you will be creating a TXT record, you will need access to your domain’s DNS settings. If you do not have this access, please contact your host provider for assistance.

If you do not have a website, you can not upload an empty text file for confirmation. Contact the Support Team to find an alternative solution. However, we strongly advise you to have an active website behind your domain name as this will help with email deliverability.

You still can not find the answer to your question?
Do not hesitate to contact our support team or search for other topics!

Try Mailjet now ?
Create an account - no engagement, no hidden fees