How many dedicated IPs do I need?

While a big number of clients are happy with our shared IPs, some large senders prefer to benefit from a dedicated IP. The first dedicated IP is included upon request for Silver plans and above, after approval of our deliverability team, and suits the needs of most customers. Additional IPs can be purchased at an extra cost.

Can we pay by cheque, PayPal or can you invoice us for payment?

In addition to credit card payments, Mailjet also accepts payment via PayPal or wire transfer. You can subscribe to a prepaid account (minimum deposit is $50USD). When your plan is due for its monthly renewal, the fee will be taken from your prepaid account. We do not accept cheques.

Can I customize invoices?

You cannot customize your invoices, but you can edit the information included on your invoice from your account.

What happens if we run out of email credit?

You will still be able to send out emails, but will be billed for these extra emails. See price per additional 1000 emails beyond plan limit.

30 000 emails/month
Basic: 2.95€ – £2.65 – $3.50
Premium: 2.95€ – £2.65 – $3.50

60 000 emails/month
Basic: 1.60€ – £1.45 – $1.95
Premium: 1.60€ – £1.45 – $1.95

150 000 emails/month
Basic: 1.10€ – £0.95 – $1.35
Premium: 1.10€ – £0.95 – $1.35

450 000 emails/month
Basic: 0.95€ – £0.85 – $1.15
Premium: 0.95€ – £0.85 – $1.15

900 000 emails/month
Basic: 0.85€ – 0.75 – $1.05
Premium: 0.85€ – £0.75 – $1.05