Mailjet Support Center
Mailjet's security standards are actually very high. Strong measures protect customer data from unauthorized access. We are committed to following applicable laws that protect your privacy. Our system is Safe Harbor compliant with the European Union Data Protection Directive. This program is a directive that protects personal data by ensuring that it is only used with permission and for legitimate purposes.
Our state-of-the-art redundant cloud cluster is hosted on dedicated servers and professionally managed by OVH. It is the number one host in Europe and is the fourth largest for domain names in the world (source Netcraft January 2012). OVH has its own worldwide optical fibre network which is a unique infrastructure on the webhosting market. Its characteristics are incredible: 2 Tbps of bandwidth, 33 peering points on 3 different continents and 24/7 operational maintenance.
The full data is hosted on highly secured servers. Data is backed up daily and written to multiple disks instantly. We can perform full backup recovery in case of unforeseen event and system-wide emergency. Our hardware is also fully redundant so even if one disk or server fails nothing will be lost. Our uptime is over 99%.
Mailjet considers reliability as a first priority and the basis for high deliverability. We ensure that all mails are sent via queuing in case our servers encounter issues. Our hardware is also fully redundant so even if one disk or server fails nothing will be lost.
SSL and TLS are encryption protocols that ensures a fully secured communication for all emails exchanged. These systems are widely used to ensure fully secured communications over the internet.
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